Privacy Policy for John Chau DDS Corporation DBA Chau Family Dentistry

Effective Date: [April 6, 2026]
Last Updated: [April 6, 2026]

Welcome to Chau Family Dentistry (“Chau Family Dentistry,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the information you provide through our website, [insert website URL] (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect information collected through our Website.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

fill out a contact form
request an appointment
call, email, or otherwise communicate with us through the Website
sign up for updates or promotional communications

This information may include:

name
phone number
email address
mailing address
date of birth
insurance information you choose to provide
appointment request information
any other information you submit through forms or messages

We may also automatically collect certain technical information when you use our Website, including:

IP address
browser type
device type
operating system
referring website
pages viewed
date and time of access
approximate geographic location based on IP address
cookie and tracking technology data

2. How We Use Your Information

We may use the information we collect to:

respond to your inquiries
schedule and manage appointments
communicate with you about dental services
send appointment reminders or office-related messages
improve the performance and functionality of our Website
monitor and maintain the security of our Website
comply with legal and regulatory obligations
provide marketing communications where permitted by law

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

These technologies may be used to:

remember user preferences
understand how visitors use our Website
improve site performance
support advertising or marketing efforts, if applicable

You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that some parts of the Website may not function properly if cookies are disabled.

4. Online Forms and Website Communications

If you contact us through the Website, we may use the information you provide to respond to your message, schedule an appointment, or assist with your request.

Please do not submit highly sensitive or urgent medical information through general website forms or unsecured email. If you need immediate assistance or would like to discuss private health information, please contact our office directly at [insert phone number].

5. Text Messages and Email

If you provide your phone number or email address, we may contact you regarding:

appointment scheduling
appointment reminders
follow-up communication
billing or administrative matters
office closures or schedule changes
promotions or updates, if you have consented where required

You may opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

6. How We Share Information

We do not sell your personal information for money.

We may share your information with trusted third parties that help us operate our practice or Website, such as:

website hosting providers
IT and security providers
website analytics providers
online scheduling platforms
communication service providers
payment processors
professional advisors
government agencies or other parties when required by law

We may also disclose information if necessary to protect our rights, patients, staff, or the public, or in connection with a business transfer, merger, or sale.

7. HIPAA and Protected Health Information

As a dental practice, Chau Family Dentistry may collect or maintain protected health information in connection with patient care. Such information may also be subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and our separate Notice of Privacy Practices.

This Privacy Policy applies to information collected through our Website. Our Notice of Privacy Practices separately explains how we use and disclose protected health information in connection with treatment, payment, and healthcare operations, and describes your rights under HIPAA.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information collected through our Website.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Choices and Rights

Depending on applicable law and where you reside, you may have the right to:

request information about the personal information we collect
request correction of inaccurate personal information
request deletion of certain personal information
opt out of certain data sharing or marketing practices, where applicable

To make a privacy-related request, please contact us using the contact information below.

11. California Privacy Rights

If you are a California resident, you may have certain rights under California law regarding your personal information, subject to applicable exceptions. These may include the right to request:

the categories of personal information we collect
the sources from which personal information is collected
the business or commercial purposes for collecting, using, or disclosing personal information
the categories of third parties to whom personal information is disclosed
the specific pieces of personal information we have collected about you
correction or deletion of certain personal information

We will not discriminate against you for exercising any applicable privacy rights.

12. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for how to respond to these signals, our Website may not respond to Do Not Track requests.

13. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any information.

14. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate consent.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy to the extent permitted by law.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Chau Family Dentistry
800 Magnolia Avenue Suite 118
Corona, California 92879
Phone: 951-732-7002
frontdesk@chaufamilydental.com
www.chaufamilydental.com

Terms and Conditions for SMS Messaging

By providing your mobile phone number and opting in to receive text messages from Chau Family Dentistry, you agree to these SMS Terms and Conditions.

Types of Messages You May Receive

By subscribing to SMS communications from Chau Family Dentistry, you may receive text messages related to:

appointment reminders
appointment confirmations
scheduling updates
office notifications
billing or account-related messages
occasional promotional or marketing messages, if applicable

Message Frequency

Message frequency may vary depending on your relationship with our office, your upcoming appointments, and your account activity. You may receive recurring messages related to appointments, office updates, or other relevant communications. Typically between 5-6 text messages per month.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Chau Family Dentistry is not responsible for any charges from your wireless provider.

Opting Out

You can opt out of receiving text messages from Chau Family Dentistry at any time by replying STOP to any text message. After you send STOP, you will no longer receive SMS messages from us unless you opt in again.

Help and Support

For help, support, or more information, reply HELP to any message or contact our office directly at [insert phone number].

Privacy Policy

Your information will be handled in accordance with our Privacy Policy, available at:
Privacy Policy

Consent

By opting in to receive text messages, you confirm that you are the authorized user of the mobile number provided and that you consent to receive SMS messages from Chau Family Dentistry.

Changes to These Terms

Chau Family Dentistry may update these Terms and Conditions at any time. Any changes will be posted on our website with an updated effective date.

Contact Information

If you have questions about these Terms and Conditions, please contact:

Chau Family Dentistry

800 Magnolia Avenue Suite 118

Corona, California 92879

Phone: 951-732-7002

frontdesk@chaufamilydental.com